S.V.P. Services Ltd

HP DesignJet HP800SVP Services Ltd – Authorised Repairer of HP DesignJet Printers

Hewlett Packard Service & Repair Training Standards

All of our technicians are trained to Hewlett Packard standards, for whom we are an authorised service repairer for DesignJet printer plotters.

Standard HP DesignJet plotter printer service

Our standard HP DesignJet plotter printer service consists of the following stages:

  • Inspection and test of the plotter components and functioning of the unit.
  • Recommendation of the parts to be replaced for optimal plotter performance.
  • Replacement of plotter parts as agreed.
  • Thorough cleaning of the internal compartment of the printer.
  • Thorough cleaning of external covers.
  • Final test and full report of the service for the printer’s maintenance record.

About SVP Services

Director Stan Porter founded the business in 1999. He had recognised a gap in the market for HP DesignJet plotter service and repair that are outside of the manufacturer’s warranty arrangements.

Says Stan:

“The quality standards to which a HP DesignJet plotter printer is built means that their life can be considerably extended by servicing at the right intervals. We have built up a good business by providing a reliable professional service and helping our customers to achieve considerable cost savings. We do this without cutting corners and we use only genuine H.P. parts.”

Stan’s son Craig, also involved in the business says:

“We attempt to clear faults first by a telephone discussion at no fee. If unsuccessful we try our utmost to visit the site next day to resolve the problem.”

HP DesignJet T610 24inWith our technical expertise and strong customer commitment, we have developed a strong client base in a range of settings such as local authorities, architects, drawing offices and graphic designers.

Client Recommendations

Please see below some testimonials from our customers:

SVP services maintain / service our plotter and we also purchase paper from them. They always provide us with a first class and hands on professional service.

On numerous occasions they have kept us up and running and have provided good sound practical advice.

In summary we would have no problem recommending SVP Services.

Robert Whetham BEng (Hons) CEng MIET

Would highly recommend SVP Services for their products and service.

Our orders for printer items are always received promptly and our service requirements are always carried out swiftly, professionally and courteously.

Craig and Stan can both be relied on to assist in any way they can.

Debra Davies
Contracts Administrator – Clean Air

SVP Services have been our printer, paper and cartridge supplier for many years.

We would highly recommend them as the service, advice and years of experience is excellent.

Julie Norcliffe

As architects, we are constantly printing drawings and SVP have serviced and repaired our plotter machines now for over 10 years.  We are very happy with the advice they provide and also the fast service when the plotters are broken.  I would highly recommend their services to anyone.

Thanks

Julie McCowie
Office Manager

HP DesignJet T790 T610 HP DesignJet T3500

S.V.P. have been maintaining and repairing my plotters for over 15 years and offer a prompt and reliable service.  A solution is always provided and at a competitive rate.  I would highly recommend S.V.P. for repair and service of plotters.

Jim Eccles, Director
JPE Consultancy Limited

I have known and used S.V.P Services Ltd for over 15 years now, and have always found them to be extremely professional and provide an excellent and efficient service, no matter how small the query. I have no hesitation recommending them, and will be certainly continuing to use them for my business needs.

Rob Sherwood
Sherwood Building Design Solutions

We were having issues with printing from various devices to the DesignJet 500. Having exhausted all our trouble shooting methods we got in contact with SVP.

We used SVP in the past to repair the DesignJet 500 drive belt and were pleased with their level of knowledge and expertise in rectifying this latest issue.

We highly recommend SVP for their quick, reliable and professional response.

Wez
Bishop Electrical Engineers

I just wanted to thank you for your excellent service when you last came in to service our printers/plotters for the Estates Department at the University.  It’s nice to work with a company that is well versed in all the different types of printers and their requirements and we feel ‘in a safe pair of hands’.

JACKIE ARMSTRONG
Administrative Officer/Estates & Facilities

Stan and Craig will find you the best prices on new equipment as well as supplies, and are always happy to give you their time to solve any issues and fix old equipment

SVP services are a fantastic company with outstanding customer service – Highly recommended.

Stephanie Wylie
Office Manager M&D Foundations and Business Services Ltd.

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